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Service Announcement

We have been made aware of recent fraudulent calls made to HomeStreet Bank clients that appear to come from a HomeStreet phone number. HomeStreet Bank will never call and ask for your log in information to online banking. This includes your password, phone numbers, one time security codes or tokens. If you do receive a call or text from someone claiming to be with HomeStreet Bank and you are asked for this information, please hang up and call Customer Service at 1-800-719-8080.

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MortgageCX Best in class reward

 

Best-In-Class Mortgage Lender - 2024

HomeStreet Bank is ranked #1 nationally in six customer satisfaction survey categories based on the 2024 STRATMOR Group’s MortgageCX Borrower Satisfaction Program. The categories include: Overall Borrower Satisfaction, Net Promoter Score, Loan Officers, Processors, Pre-Closing (Preparedness), and Closing Timeframe. 

Mortgage expertise you can bank on

You could get a mortgage from any number of financial institutions, so why choose HomeStreet Bank to finance your home? We have held firmly to one principle for nearly a century—provide excellent customer service. Our primary goal is to do right by our customers. You can witness that commitment in everything we do. Here are a few ways we put the HomeStreet difference into action:

Buyer Assistance Programs

We take extra measures to certify with local homebuyer assistance programs, allowing our clients to take advantage of program benefits that may help them buy a home more affordably.

Streamlined Underwriting

Thanks to a strong relationship with Fannie Mae and Freddie Mac, we are able to approve many types of home loans more quickly than some lenders.

Small Bank Accessibility

Once your loan application is submitted, many large lenders take the process completely out of the Loan Officer’s hands. At HomeStreet, our Loan Officers can work with our in-house loan processors along the way to provide answers and information, helping to get your loan finalized more easily.

Large Bank Options

HomeStreet can offer the same kinds of home loans as larger lenders, yet our Loan Officers take the time to get to know you, presenting options and explaining their benefits and differences, allowing you to make an informed choice that fits your unique situation.

Your entire lending experience should be a positive one. You can count on a HomeStreet Loan Officer to guide you through the entire process, help you find the right financing options, and provide you access to affordable home loans.

Contact one of our experienced professionals today to learn more!

You can call our Mortgage Lending Customer Service Center at 855-585-2778 from 9:00 a.m. to 5:00 p.m. PST Monday-Friday to reach a Loan Officer. 
Whether you’re buying your first home, moving up or refinancing, we have a program for you. Our local decision-making and underwriting help streamline the process.
Some home buyers, particularly those making their first home purchase, lack a large down payment. See an overview of some of our home loan programs for borrowers who need to put a minimum amount down on their new home.

Thank you for being a HomeStreet Bank Loan customer!  Existing customers can access their loan by clicking Continue below. 

We'll answer some common questions.
All loans subject to approval.

Access Your Equity Without Selling Your Home


Your home’s equity is a valuable financial resource, especially if you’re looking to fund a home renovation, pay down high-interest debt, or achieve another goal. Depending on your needs, a HELOC may be a way to reach those goals.

What is a HELOC?

A HELOC is a loan that allows you to borrow from your home equity using your house as collateral. You then pay that loan back in addition to your regular mortgage payment. The application process mirrors that for getting a primary mortgage, which means:

  • You have to apply and be approved for the loan.
  • Lenders will consider your financial situation (like credit score, income, and overall debt load).
  • You may have to pay for appraisal fees, credit checks, and closing costs.

Why should I consider a HELOC?

If you have debt with high APRs (like credit cards), a significant portion of your payments may go toward interest, not principal. That means it can take years to pay off that debt. HELOCs generally have significantly lower rates than typical credit cards, which means you can pay off that debt faster.

And since certain home renovations can add substantial value to your home’s resale price, a HELOC may be a great option for getting your home ready to go on the market, even if you don’t have a specific selling timeline in mind.

Are there limits to how I can use the money from this loan?

No! You can use it for anything you want, including financing education for yourself or a family member, paying for home improvements, or any other need.

Is there any risk involved?

Because the loan is secured by your home, defaulting on a HELOC could result in foreclosure, and if you sell your house before the loan is paid off, the amount you owe will have to be paid. That’s why it’s important to talk with a qualified home loan professional to understand if this is right for you.

1/12/24

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