We’re here to help! If you have a question or would like more information regarding our products and services, please contact us with a method below.
Personal Banking Customer Service
Primary Phone: 800-719-8080
Secondary Phone: 206-389-6309 (Seattle area)
Hours: Available 24/7 (Except Major Holidays)
Business Banking Customer Service
Primary Phone: 800-719-8080
Secondary Phone: 206-389-6309 (Seattle area)
Hours:
Monday thru Friday: 7:00 am to 6:00 pm PST
Saturday: Closed
Sunday: Closed
Deaf or Hard of Hearing Customers
TTY: 855-584-0256
Hours:
Monday thru Friday: 7:00 am to 6:00 pm PST
Saturday: Closed
Sunday: Closed
For questions about purchasing a new home or refinancing your mortgage:
Primary Phone: 1-844-621-1303
Hours:
Monday thru Friday: 9:00 am to 5:00 pm PST
Saturday: Closed
Sunday: Closed
For questions regarding your current HomeStreet home loan:
Including payments and payoffs.
Primary Phone: 800-237-3194
Hearing Impaired Customers: 855-201-9592 (TTY)
Hours:
Monday
thru Friday: 8:00 am to 5:00 pm PST.
Saturday: Closed
Sunday: Closed
Our automated system is available 24/7 for customers to self-service their account.
For concerns about your appraisal or appraiser:
Please contact us at: hsbappraisal@homestreet.com
Lost or Stolen Debit Card
Primary Phone: 800-719-8080
Deaf or Hard of Hearing Customers: 855-584-0256 (TTY)
Hours: Available 24/7
Lost or Stolen Credit Card
Primary Phone: 800-558-3424
Hours: Available 24/7
