Consumer Loan Applicant FAQ

Yes, some of our loans allow you to use an electronic signing service called e-Lynx to sign some or all documents electronically. Please ask your banker if your loan is eligible for e-Lynx.When signing electronically, you will need access to a PC or laptop. You will be asked to set up a user id and password, as well as some challenge questions to identify you. These are all case sensitive and private, meaning we cannot see them. If you forget or lose your information, just follow the prompts for a forgotten User ID or password.Some documents do need to be signed and notarized. In most cases, a notary is available in our branches, but not always. If a notary is needed and not available, we will work with you to ensure all documents are correctly completed. Every vehicle or vessel loan will have documents that require notarization.