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Service Announcement

We have been made aware of recent fraudulent calls made to HomeStreet Bank clients that appear to come from a HomeStreet phone number. HomeStreet Bank will never call and ask for your log in information to online banking. This includes your password, phone numbers, one time security codes or tokens. If you do receive a call or text from someone claiming to be with HomeStreet Bank and you are asked for this information, please hang up and call Customer Service at 1-800-719-8080.

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Consumer Loan Applicant FAQ

FAQs

Our consumer loans are all processed centrally. It typically takes 1-2 business days to get a loan decision, depending on your loan type and information provided up front. If we need something you haven’t yet provided, like a paystub, we will begin to underwrite your loan using your stated values, but will verify everything before final approval. If you are applying for a deposit secured loan or an unsecured loan, you can typically close your loan within 2-5 business days from application. If you are applying for a loan to purchase a vehicle or vessel, closing will not occur until we have inspected the collateral (if applicable); ensured proper sales and transfer paperwork is in place and coordinated any needed documents. Private party purchases are not allowed. Once a decision is made, your banker will contact you with your decision and any next steps. If your loan is declined, the Consumer Lending team will send you a letter with the specific reasons along with information on how to obtain and review a copy of your credit report.

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