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Move your money fast with Zelle

HomeStreet Bank is excited to offer you Zelle®—a way to send money in minutes1 to almost anyone you know who has a bank account in the U.S. With just an email address or U.S. mobile phone number, send money to your friends and family, regardless of where they bank.2

Easy

Since Zelle is now in the HomeStreet Bank mobile app, you already have access to it. No additional downloads needed.

Fast

Request, receive, and send money in minutes1 with just an email address or U.S. mobile number.2

Safe

Your information is protected with the same technology we use to keep your bank account safe.

How it works:

  • In the HomeStreet mobile app, click on the + and then click on the Zelle icon. Choose the primary account you want to use for Zelle.
  • To send or request money, simply select your friend or family member from your Zelle contact list (or add your trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send, review, and then hit “confirm.” In most cases, the money is available in minutes.1
  • Your contact will receive a notification with instructions to receive or send the money.

If you’re not already enrolled in Online Banking, enroll here.

Already enrolled in Online Banking? Click on the icon to download the app and log in with your existing username and password.

FAQs

Money sent with <i>Zelle</i> is typically available to an enrolled person within minutes.<sup>1</sup> Ask your friends and family to enroll with <i>Zelle </i>before you send them money – this will help them get your payment more quickly. <p>&nbsp;</p><p>If you send money to someone who isn’t enrolled with <i>Zelle</i>, they will receive a notification prompting them to enroll. After enrollment, the money will move directly into your recipient's account, and your recipient will be able to receive future payments faster, typically within minutes.<sup>1</sup></p><p>If the payment is still pending, we recommend confirming that the person you sent money to has enrolled with <i>Zelle </i>and that you entered the correct email address or U.S. mobile phone number. If you’re waiting to receive money, you should check to see if you’ve received a payment notification via email or text message. If you haven’t received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.</p><p>Still having trouble? Please give our customer support team a call at 800-719-8080 (TTY 855-584-0256), Monday through Friday from 7am-7pm and Saturday 9am-4pm.</p>

1. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.

2. Must have a bank account in the U.S. to use Zelle.

To learn more about Zelle, please visit zellepay.com.

Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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