Move your money fast with Zelle®
We are excited to offer you Zelle®—a way to send money in minutes1 even if they bank somewhere different than you.1 With just an email address or U.S. mobile phone number, send money to your friends, family, and others you trust.
Easy
Since Zelle® is now in the HomeStreet, powered by Mechanics Bank mobile app, you already have access to it. No additional downloads needed.
Fast
Request, receive, and send money in minutes1 with just an email address or U.S. mobile number.
Safe
Your information is protected with the same technology we use to keep your bank account safe.
How it works:
- In the HomeStreet, powered by Mechanics Bank mobile app, click on the + and then click on the Zelle® icon. Choose the primary account you want to use for Zelle®.
- To send or request money, simply select your friend or family member from your Zelle® contact list (or add your trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send, review, and then hit “confirm.” In most cases, the money is available in minutes.1
- Your contact will receive a notification with instructions to receive or send the money.
If you’re not already enrolled in Online Banking, enroll here.
Already enrolled in Online Banking? Click on the icon to download the app and log in with your existing username and password.
FAQs
No, Zelle® payments cannot be reversed. <br><br>You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at (1-800-719-8080) for assistance with canceling the pending payment.<br><br>If the person you sent money to has already enrolled with Zelle® through their bank or credit union’s mobile app, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.<br> <br>If you sent money to the wrong person, please immediately call our customer support team to determine what options are available. <br><br>
1. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.
To learn more about Zelle, please visit zellepay.com.
Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
