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Service Announcement

We have been made aware of recent fraudulent calls made to HomeStreet Bank clients that appear to come from a HomeStreet phone number. HomeStreet Bank will never call and ask for your log in information to online banking. This includes your password, phone numbers, one time security codes or tokens. If you do receive a call or text from someone claiming to be with HomeStreet Bank and you are asked for this information, please hang up and call Customer Service at 1-800-719-8080."

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Frequently Asked Questions

Online and Mobile Banking

Online Banking FAQs

<ul><li>If at any time you feel your device and/or accounts have been compromised, contact our Customer Service Center. To deactivate your HomeStreet Bank mobile app if your device has been lost or stolen, please contact our Customer Service Center at 800-719-8080.</li><li><b>Hearing Impaired or Deaf Customers</b> - TTY/TDD at 855-584-0256</li></ul>

Mobile Banking FAQs

<ul><li>If at any time you feel your device and/or accounts have been compromised, contact our Customer Service Center. To deactivate your HomeStreet Bank mobile app if your device has been lost or stolen, please contact our Customer Service Center at 800-719-8080.</li><li><b>Hearing Impaired or Deaf Customers</b> - TTY/TDD at 855-584-0256</li></ul>

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