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Frequently Asked Questions

Online and Mobile Banking

Online Banking FAQs

<ul><li>If at any time you feel your device and/or accounts have been compromised, contact our Customer Service Center. To deactivate your HomeStreet Bank mobile app if your device has been lost or stolen, please contact our Customer Service Center at 800-719-8080.</li><li><b>Hearing Impaired or Deaf Customers</b> - TTY/TDD at 855-584-0256</li></ul>

Mobile Banking FAQs

<ul><li>If at any time you feel your device and/or accounts have been compromised, contact our Customer Service Center. To deactivate your HomeStreet Bank mobile app if your device has been lost or stolen, please contact our Customer Service Center at 800-719-8080.</li><li><b>Hearing Impaired or Deaf Customers</b> - TTY/TDD at 855-584-0256</li></ul>

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