Frequently Asked Questions
Online and Mobile Banking
Online Banking FAQs
<p>There are some simple steps you should take to ensure the security of your information and protect your privacy when using Online Banking:</p><ul><li><font size="-1">Protect your password. It is your key to accessing your accounts. Do not reveal it to anyone.</font></li><li><font size="-1"></font><font size="-1">Memorize your password. Never store it on your computer/mobile device or write it on paper that you keep near your device or carry with you.</font></li><li><font size="-1"></font><font size="-1">Do not choose passwords that incorporate your name, telephone number, address, or birthday or those of any close friends or relatives.</font></li><li><font size="-1"></font><font size="-1">Never leave your computer unattended while logged into Online Banking.</font></li><li><font size="-1"></font><font size="-1">Be wary of using untrusted networks like public Wi-Fi spots.</font></li><li><font size="-1"></font><font size="-1">Set a passcode lock to access your computer.</font></li><li><font size="-1"></font><font size="-1">As with any device that accesses applications and wireless networks, you should ensure your computer is patched with the latest security updates.</font></li></ul>
Mobile Banking FAQs
<p>There are some simple steps you should take to ensure the security of your information and protect your privacy when using Online Banking:</p><ul><li><font size="-1">Protect your password. It is your key to accessing your accounts. Do not reveal it to anyone.</font></li><li><font size="-1"></font><font size="-1">Memorize your password. Never store it on your computer/mobile device or write it on paper that you keep near your device or carry with you.</font></li><li><font size="-1"></font><font size="-1">Do not choose passwords that incorporate your name, telephone number, address, or birthday or those of any close friends or relatives.</font></li><li><font size="-1"></font><font size="-1">Never leave your computer unattended while logged into Online Banking.</font></li><li><font size="-1"></font><font size="-1">Be wary of using untrusted networks like public Wi-Fi spots.</font></li><li><font size="-1"></font><font size="-1">Set a passcode lock to access your computer.</font></li><li><font size="-1"></font><font size="-1">As with any device that accesses applications and wireless networks, you should ensure your computer is patched with the latest security updates.</font></li></ul>
