Frequently Asked Questions

<ul><li>There are some simple steps you should take to ensure the security of your information and protect your privacy when using Mobile Banking.<ul><li>Protect your password. It is your key to accessing your accounts. Do not reveal it to anyone.</li><li>Memorize your password. Never store it on your mobile device or write it on paper that you keep near your device or carry with you.</li><li>Do not choose passwords that incorporate your name, telephone number, address, or birthday or those of any close friends or relatives.</li><li>Do not select the option for your user ID to be remembered for subsequent log ins.</li><li>Never leave your mobile device unattended while using the HomeStreet Bank mobile app.</li><li>Be wary of using untrusted networks like public Wi-Fi spots.</li><li>Set a passcode lock to access your mobile device.</li><li>Turn on balance and/or transaction alert messaging in Online Banking to enable activity monitoring on your account(s).</li></ul></li><li>As with any device that accesses applications and wireless networks, you should ensure your device is patched with the latest security updates.</li></ul>

<ul><li>There are some simple steps you should take to ensure the security of your information and protect your privacy when using Mobile Banking.<ul><li>Protect your password. It is your key to accessing your accounts. Do not reveal it to anyone.</li><li>Memorize your password. Never store it on your mobile device or write it on paper that you keep near your device or carry with you.</li><li>Do not choose passwords that incorporate your name, telephone number, address, or birthday or those of any close friends or relatives.</li><li>Do not select the option for your user ID to be remembered for subsequent log ins.</li><li>Never leave your mobile device unattended while using the HomeStreet Bank mobile app.</li><li>Be wary of using untrusted networks like public Wi-Fi spots.</li><li>Set a passcode lock to access your mobile device.</li><li>Turn on balance and/or transaction alert messaging in Online Banking to enable activity monitoring on your account(s).</li></ul></li><li>As with any device that accesses applications and wireless networks, you should ensure your device is patched with the latest security updates.</li></ul>