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Frequently Asked Questions

Online and Mobile Banking

Online Banking FAQs

<ul><li>Yes, HomeStreet Bank offers extensive security features to ensure that you can conduct your banking in a safe and private online environment. The same industry standards we have always employed to keep Online Banking secure extend to your Mobile Banking experience as well. All login credentials and data are encrypted during transmission and no customer data or other sensitive information is stored on the device. The application automatically times out after 5 minutes of inactivity, and transactions to external accounts and setting up new Bill Pay payees is restricted.</li></ul>

Mobile Banking FAQs

<ul><li>Yes, HomeStreet Bank offers extensive security features to ensure that you can conduct your banking in a safe and private online environment. The same industry standards we have always employed to keep Online Banking secure extend to your Mobile Banking experience as well. All login credentials and data are encrypted during transmission and no customer data or other sensitive information is stored on the device. The application automatically times out after 5 minutes of inactivity, and transactions to external accounts and setting up new Bill Pay payees is restricted.</li></ul>

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