Skip to main content

Service Announcement

We have been made aware of recent fraudulent calls made to HomeStreet Bank clients that appear to come from a HomeStreet phone number. HomeStreet Bank will never call and ask for your log in information to online banking. This includes your password, phone numbers, one time security codes or tokens. If you do receive a call or text from someone claiming to be with HomeStreet Bank and you are asked for this information, please hang up and call Customer Service at 1-800-719-8080.

CONTACT US

Frequently Asked Questions

Online and Mobile Banking

Online Banking FAQs

<ul><li>Yes, HomeStreet Bank offers extensive security features to ensure that you can conduct your banking in a safe and private online environment. The same industry standards we have always employed to keep Online Banking secure extend to your Mobile Banking experience as well. All login credentials and data are encrypted during transmission and no customer data or other sensitive information is stored on the device. The application automatically times out after 5 minutes of inactivity, and transactions to external accounts and setting up new Bill Pay payees is restricted.</li></ul>

Mobile Banking FAQs

<ul><li>Yes, HomeStreet Bank offers extensive security features to ensure that you can conduct your banking in a safe and private online environment. The same industry standards we have always employed to keep Online Banking secure extend to your Mobile Banking experience as well. All login credentials and data are encrypted during transmission and no customer data or other sensitive information is stored on the device. The application automatically times out after 5 minutes of inactivity, and transactions to external accounts and setting up new Bill Pay payees is restricted.</li></ul>

This website uses cookies in order to offer you the most relevant information. Please "Accept" for optimal site performance. For more information, please visit our Privacy Policy page.