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Frequently Asked Questions

Online and Mobile Banking

Online Banking FAQs

<ul><li>Tap the + icon in the HomeStreet Bank mobile app. Then, tap the "Deposit" button and follow the prompts to input the check amount and select the "Deposit To" account. With the camera on your mobile device, take a picture of the front and back of the fully endorsed check. After submitting the deposit, the software will verify that the image is readable before sending the deposit to the bank. You will receive a confirmation email when your deposit has been submitted.</li><li>All checks deposited via the HomeStreet Bank mobile app must be endorsed with “For HomeStreet Bank Mobile Deposit Only." Alternatively, many checks already contain language on the back that says, “Please check here if this is a mobile deposit.” If your check has this option, you may check the box and include the date of deposit, in lieu of writing out the statement.</li></ul>

Mobile Banking FAQs

<ul><li>Tap the + icon in the HomeStreet Bank mobile app. Then, tap the "Deposit" button and follow the prompts to input the check amount and select the "Deposit To" account. With the camera on your mobile device, take a picture of the front and back of the fully endorsed check. After submitting the deposit, the software will verify that the image is readable before sending the deposit to the bank. You will receive a confirmation email when your deposit has been submitted.</li><li>All checks deposited via the HomeStreet Bank mobile app must be endorsed with “For HomeStreet Bank Mobile Deposit Only." Alternatively, many checks already contain language on the back that says, “Please check here if this is a mobile deposit.” If your check has this option, you may check the box and include the date of deposit, in lieu of writing out the statement.</li></ul>

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