Online Accessibility
Pages within HomeStreet.com are designed to meet usability guidelines. From easy navigation to selecting colors which meet minimum contrast standards, our focus is a great online experience for all customers. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly. If you are using a screen reader and are having problems using the homestreet.com website, please call 800.719.8080 (TTY/TDD 855-584-0256).
Banking by Phone
HomeStreet customers can call 800.719.8080 for automated 24-hour banking. This line will also connect you to our Customer Service Center, which can assist with setting up accessibility services and troubleshooting online and mobile issues Monday through Friday 7:00 am to 7:00 pm and Saturday 9:00 am to 4:00 pm PDT (TTY/TDD 855-584-0256).
For loan customers please call 800.809.1377 Monday through Friday 9:00 am to 5:00 pm (PDT), except holidays.
Banking by Mail
HomeStreet customers can mail account deposits to the following address:
HomeStreet Bank
33405 8th Avenue South, Suite 100
Federal Way, WA 98003
