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Service Announcement

We have been made aware of recent fraudulent calls made to HomeStreet Bank clients that appear to come from a HomeStreet phone number. HomeStreet Bank will never call and ask for your log in information to online banking. This includes your password, phone numbers, one time security codes or tokens. If you do receive a call or text from someone claiming to be with HomeStreet Bank and you are asked for this information, please hang up and call Customer Service at 1-800-719-8080.

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Online Accessibility

Online Accessibility

Pages within HomeStreet.com are designed to meet usability guidelines. From easy navigation to selecting colors which meet minimum contrast standards, our focus is a great online experience for all customers. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly. If you are using a screen reader and are having problems using the homestreet.com website, please call 800.719.8080 (TTY/TDD 855-584-0256).

 

 

Banking by Phone

HomeStreet customers can call 800.719.8080 for automated 24-hour banking. This line will also connect you to our Customer Service Center, which can assist with setting up accessibility services and troubleshooting online and mobile issues Monday through Friday 7:00 am to 7:00 pm and Saturday 9:00 am to 4:00 pm PDT (TTY/TDD 855-584-0256).

For loan customers please call 800.809.1377 Monday through Friday 9:00 am to 5:00 pm (PDT), except holidays.

 

 

Banking by Mail

HomeStreet customers can mail account deposits to the following address:

 

HomeStreet Bank

33405 8th Avenue South, Suite 100

Federal Way, WA 98003

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