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Service Announcement

We have been made aware of recent fraudulent calls made to HomeStreet Bank clients that appear to come from a HomeStreet phone number. HomeStreet Bank will never call and ask for your log in information to online banking. This includes your password, phone numbers, one time security codes or tokens. If you do receive a call or text from someone claiming to be with HomeStreet Bank and you are asked for this information, please hang up and call Customer Service at 1-800-719-8080."

CONTACT US
Online banking is easy for anyone

Accessibility Services

Visual Aids

For customers with visual impairments, we offer the following services:

  • Reformatting of account information to multimedia, including CD-ROM statements or e-statements through online banking.
  • Large-print statements
  • Raised line large print checks

 

Call your local branch or our customer service center at 1-800-719-8080 (TTY/TDD 855-584-0256) to set up these services.

Audio Aids

For persons who are deaf or hard of hearing, we are available via TTY/TDD at 855-584-0256 for account-related questions. We also offer the following services:

  • Reformatting of account information to multimedia
  • Relay services
  • Written notes

 

Send Us Feedback

Our goal is to provide excellent service to all customers. To contact us with feedback on making our banking experience as accessible as possible, call us at 1-800-719-8080 (TTY/TDD 855-584-0256) or send an email to customerservice@homestreet.com.

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