Accessibility Services
Visual Aids
For customers with visual impairments, we offer the following services:
- Reformatting of account information to multimedia, including CD-ROM statements or e-statements through online banking.
- Large-print statements
- Raised line large print checks
Call your local branch or our customer service center at 1-800-719-8080 (TTY/TDD 855-584-0256) to set up these services.
Audio Aids
For persons who are deaf or hard of hearing, we are available via TTY/TDD at 855-584-0256 for account-related questions. We also offer the following services:
- Reformatting of account information to multimedia
- Relay services
- Written notes
Send Us Feedback
Our goal is to provide excellent service to all customers. To contact us with feedback on making our banking experience as accessible as possible, call us at 1-800-719-8080 (TTY/TDD 855-584-0256) or send an email to customerservice@homestreet.com.
