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Steps to take if you suspect identity theft

Steps to Take if You Suspect Identity Theft

1. Contact your financial institution immediately and alert it to the situation. Your financial institution's customer service department or branch office staff can assist you with reviewing your account and set up an online banking services to help you monitor your account. If you feel your account(s) may be at risk, you may want to close them and open a new account.

HomeStreet customers can contact a customer service representative at one of our branch office locations. Customer support is also available through HomeStreet Bank's Customer Service Center at 1-800-719-8080.

2. Report all suspicious contacts to the Federal Trade Commission online or by calling 1-877-IDTHEFT.

3. Contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file, which will help prevent thieves from opening a new account in your name. The credit bureaus can also provide you with a copy of your credit report.

P.O. Box 740250
Atlanta, GA 30374
1-800 525-6285 (Fraud)
1-800 685-1111 (Credit Reports)

P.O. Box 1017
Allen, TX 75013
1-888 397-3742 (Fraud)
1-888 397-3742 (Credit Reports)

P.O. Box 6790
Fullerton, CA 92634
1-800 680-7289 (Fraud)
1-800 888-4213 (Credit Reports)

4. The law requires the three major credit bureaus to provide you with a free copy of your credit report each year, if requested. Credit reports contain information about you, including the accounts you have and your bill-paying history.  Order your free annual report online or call 1-877-322-8228. If you have questions or concerns about any of the information you see on your credit report, you can contact the appropriate credit reporting company listed above.