Mission, Vision and Values
Mission: We work together to combine our customer knowledge, local market experience, and financial expertise to deliver financial services people want. When they want them. The way they want them.
Vision: To be the trusted and preferred source of financial services for our clients
Our customers come first.
Every day, across our organization, we practice and reward ideas and actions that demonstrate our shared commitment to customers.
We build lasting customer relationships. Each customer contact is more than a transaction – it’s an opportunity to build long-term value of the relationship on a foundation of knowledge, respect and trust.
We always strive to be the best. Our focus on continuous learning and best practices leads to products and services that keep improving in response to our customer’s needs.
Consistency counts. Our customers can count on the same high level of “HomeStreet” service every time and every place they interact with us.
We keep our promises. Integrity means being true to our word – with our customers and each other.
We are active partners in each other’s success. We treat each other with respect and look for ways to create an environment in which we can all thrive.
We care about our communities. From lending and investing to volunteer services and contributions, we help create a better place to live, work and make a home.
Our financial strength makes it all possible. Since 1921, our business success and independent perspective have given us the resources to meet our customers’ evolving needs, reward our shareholders, and serve as a leading corporate citizen.