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Check My Loan

Welcome to the Check My Loan website! We’re pleased to offer you more access to your account information when you need it.

Please click the Continue button below to log in. Thank you for being our customers. We're happy that you've chosen HomeStreet Bank to serve your financial needs.


If you have questions regarding account information that may be confidential please contact our Loan Servicing Department using one of the following methods:

  • By Phone:
    • Customer Service: 1-800-237-3194 or 206-623-4616 – Automated system is available 24/7
    • Payoff Requests Autofax: 1-206-903-3094 – Automated system is available 24/7
    • To make a payment using our automated payment system: 1-800-237-3194 and follow the prompts
  • By Email:
    • Please contact us at: and include your loan number and a brief description of the issue. All emails are generally responded to within 48 hours from receipt.  Please note: Do not include personal or confidential information in the email.
    • Send a secure message to Loan Servicing by logging into Check My Loan and selecting Secure Messages.
  • By Mail:
  • Loan payments should be mailed to:
    HomeStreet Bank
    P.O. Box 34610
    Seattle, WA 98124-1610

    Loan payoffs, correspondence
    or address change:

    HomeStreet Bank
    Attn:  Loan Servicing
    33405 8th Ave South, Ste. 100
    Federal Way, WA  98003