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Card Controls | HomeStreet Bank


Total control,
wherever you go.

Control your debit card
on your terms, on your phone.

Introducing HomeStreet Card Controls


With the Card Controls feature in the HomeStreet Bank mobile app, you can control how, when, and where your debit card is used right from your phone. With the swipe of your finger, disable your card if it’s lost, set transaction limits to help you stay on budget, define geographic regions where your card can be used, enable push notification alerts, and more.

Here's how it works:

  1. Sign into the HomeStreet Bank mobile app and click "More" in the main navigation.
  2. Select "Card Controls." Your eligible card will be listed, or you can register your card.
  3. Click on the card you would like to control to view all of the preferences and alert options.
Card Controls | HomeStreet Bankcc3card controls1


Preferences include:


If you're not already enrolled in Online Banking, click here.

FAQs:

What is Card Controls?


How do I get Card Controls?


Who can use Card Controls?


If I have a joint account and we each have a debit card, do my controls affect their debit card? Can I enable/disable their Card Controls?


If I only have one card issued to me and I wish to remove it, can I add it back in later?


If I have multiple cards, can I pick and choose which ones I’d like enabled?


I tried to use my debit card and it was denied. Can you tell me why?


If I temporarily lose my card, can I turn it off until it’s located?


What types of Card Controls are available?


When I’m setting my regions in the “Locations” control, how large of a region can I indicate?


Can I use “Block International” and “My Regions” at the same time?


What alerts can I enable?


The alert says “CDT” after the time. What does that mean?

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