For Branch Locations
We're here to help! If you have a question or would like more information regarding our products and services, please submit the form below or contact the Banking Customer Service Center. Our new, expanded Banking Customer Service Center hours are Monday thru Friday, 7am PT to 7pm PT and Saturday, 9am PT to 4pm PT. We look forward to assisting you at 800-719-8080 (TTY/TDD 855-584-0256). Contact the Mortgage Lending Customer Service Center at 1-800-809-1377 or 206-389-7789 in the Seattle area. To report a lost or stolen card, call 800-719-8080 or TTY/TDD 855-584-0256. If you are calling from outside the US please call 206-389-6309. Write to us at: HomeStreet Bank, Customer Service Center, 2000 Two Union Square, 601 Union Street, Seattle, WA 98101.
Notices of Error and Requests for Information Relating to Mortgage Servicing Customers
Any borrower wishing to submit a Notice of Error or Request for Information to HomeStreet Bank concerning the servicing of their mortgage loan must send their written correspondence to:
Attn: Loan Servicing/QA
601 Union Street, Ste. 2000
Seattle, WA 98101