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Photo of Mark Mason, CEO

A message from our CEO


To our valued customers,

For 100 years HomeStreet Bank has made it its mission to serve our communities during good times and times of economic stress. In this time of uncertainty, I would like to extend our commitment to you to work through this crisis together. I reflect on a year unlike any other in our history in my 2020 year in review letter.

While no one can predict the full impact this crisis will have on our markets and our economy, HomeStreet Bank, and its parent HomeStreet, Inc., are today financially strong, and our regulatory capital ratios are well above those considered well-capitalized by our regulators. We have a loyal deposit base and ample on and off balance sheet liquidity from the Federal Home Loan Bank and the Federal Reserve. Additionally, we believe our loan portfolio has been conservatively underwritten and as such we believe our commercial and consumer borrowers will generally get through this challenging period without impairment. In short, we expect given our current financial position to have the financial strength and management experience to continue to serve and support you through this crisis.

Many of our bankers and credit administrators are experienced in lending during times of economic challenge and learned valuable lessons during the great recession. They are looking forward to working with you to find the best solution to navigate these challenging conditions. We are working with our borrowers to provide deferrals of loan payments and other forbearances where appropriate. If you or your business is experiencing challenges as a result of the COVID-19 virus, please reach out to your HomeStreet banker or call 800.719.8080.

Our thoughts are with our customers, employees, and others in our communities who are facing challenges, economic and otherwise, in these trying times. We are all in this together and we will get through this together. Thank you for trusting HomeStreet with your banking and financial needs.


Mark Mason
Chairman, President & CEO, HomeStreet Bank



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