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Online Accessibility

Online Accessibility

Pages within are designed to meet the usability guidelines recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0 Level AA. From easy navigation to selecting colors which meet minimum contrast standards, our focus is a great online experience for all customers. If you are using a screen reader and are having problems using the website, please call 800.719.8080 (TTY/TDD 855-584-0256).


Banking by Phone

HomeStreet customers can call 800.719.8080 for automated 24-hour banking. This line will also connect you to our Customer Service Center, which can assist with setting up accessibility services and troubleshooting online and mobile issues Monday through Friday 7:00 am to 7:00 pm and Saturday 9:00 am to 4:00 pm PDT (TTY/TDD 855-584-0256).

For loan customers please call 800.809.1377 Monday through Friday 9:00 am to 5:00 pm (PDT), except holidays.


Banking by Mail

HomeStreet customers can mail account deposits to the following address:

HomeStreet Bank
33405 8th Avenue South, Suite 100
Federal Way, WA 98003

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